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ICT support Level 2 II coc

Occupation: ICT support Level II
Candidate’s Package
The assessment covers the following units of competence:
  1. Operate Database Application
2.    Update and Document Operational Procedures
3.    Administrate Network and Hardware Peripherals
4.    Care for Network and Computer Hardware
5.    Access and Use Internet
6.    Implement Maintenance Procedures
  1. Maintain Equipment and Consumables
8.    Apply Problem Solving Techniques to Routine Malfunction
9.    Participate in WorkplaceCommunication
10. Work in Team Environment
Candidate’s instructions and worksheets
·         Instructions to Candidate
·         Methods of Assessment
1.            Observation
2.            Demonstration/Observation
3.            Oral Questioning/Interview

Candidate name

Registration number

Name of assessment center

Name of training provider



INSTRUCTIONS TO THE CANDIDATE
Occupation
ICT support Level I
Units of Competence covered
ALL UNIT OF COMPETENCY
1.  Read this booklet carefully
2.  All your questions and clarifications should be addressed to the assessor only.
3.  Complete the task/project described in this booklet
4.  After you finish this assessment, you are not allowed to copy anything from this booklet or tear any page.
5.  You are given fifteen (15) minutes reading time and total 4:30 hours to accomplish the project
Project Information
Given the necessary equipment’s, tools, materials, supplies and information the candidate is expected to perform the following FOUR projects.
Assessment place: Well equipped training center, real work site with well equipped hardware and software tools
Total time allotted: 3:00






Project-1 Establish a peer to peer network
1.        To create a network cable you will need a crimper that is capable of crimping a RJ-45 connecter
2.       Establish a network connection between the two computer  with  hub or switch
3.       Test  the computer  of for both  computer (ping)
4.       File sharing for both computer 
5.       Connect a printer and install the appropriate driver
6.      Test print for both computer
Project 2 Working with database
1.        Crate a data base by the Name Human resource
2.       Design a new   table under human resource
        Table –department    [dep-code, dep-Name]
Note- [d-001, d-002, d-003......]
3.       Design another table by the name staff
        Table - staff [emp-Id, emp-name, dep-code, emp-sex, emp-age and emp-salary]
                            Note- [emp-001, emp-002, emp-003......]
4.       dep-code and emp-name should not be blank
5.       Assign appropriate primary key and crate relationship for the table.
6.      Create a data entry form for encoding data to the data base(at list 5 for both table )
7.       Crate query that accesses dep-code ,dep-name and emp-name displays all entry
8.      Calculate bonus based on salary of 15% of salary.
9.      Create a report of all employee with that dep-name and dep-code.
10.    Create a parameter query for employee sex
11.     Print a data base report





Project 3 Assemble and disassemble
1.        Assemble all the missing components of the computer  system
2.       Identify each and every missing component of the system.
Missing component of the system
No
Missing component
Function
1


2


3


4


5


6



3.       UseMS-Word to prepare a detailed your computer specification andsave desktopwith file Name compute specification.
4.       Print the specification document
Project 4 Configure the network recourse and download the software
1.       Configure  your computer to use the following network resources
a.      IP Address – Provided by your Invigilator
b.      Subnet Mask – 255.255.255.0
c.       Default Gateway (Router) – 192.168.3.1
d.      Preferred DNS – 192.168.3.1

2.       Download from  internet browser Google chrome
         Note:- Google Chrome is a free web browser
3.       Install the download file the Google chrome software.
4.       The Google chrome browser home page set in to Google search engine
6.      Google Chrome browser in to Bookmark let’s set in DEll web site page.